Simple Lyfe Stays uses text messaging for two separate purposes: keeping guests informed about their stay, and coordinating day-to-day operations with our team and vendors. These are two different programs with different audiences. Both are described below.

We do not use text messaging for advertising, and we never sell or share mobile numbers for marketing.

1. Guest Stay Messaging

Who receives it: Guests who have an active or upcoming reservation with Simple Lyfe Stays and have provided a mobile number.

How you opt in: You provide your mobile phone number when you book directly with us, when you book through a listing channel that passes your number to us, or when you give it to our team during your stay. Providing your number for a reservation is your consent to receive service messages about that reservation. This is not a marketing list and you are not added to one.

What we send:

• Booking and reservation confirmations
• Check-in instructions, door codes, and arrival details
• Checkout reminders (our standard checkout is 10:00 AM)
• Answers to questions you send us
• Time-sensitive notices about your stay, such as a maintenance visit, a utility issue, or a weather advisory affecting the property

Message frequency: Varies by reservation. Most guests receive a small number of messages tied to the milestones of a single stay.

2. Operations Messaging (Team, Vendors & Contractors)

Who receives it: Cleaners, maintenance technicians, vendors, contractors, and team members who work with Simple Lyfe Stays, plus applicants who are actively in our hiring process.

How you opt in: You provide your mobile number to Simple Lyfe Stays when you are onboarded as a team member, contractor, or vendor, or when you apply for a position, for the purpose of operational coordination. Consent is given directly to us and is not obtained from any purchased or third-party list.

What we send:

• Turnover and cleaning schedule confirmations
• Job assignments, status checks, and follow-ups on open work orders
• Property access details needed to complete assigned work
• Scheduling messages for interviews and shifts
• Urgent property issues that need same-day attention

Message frequency: Varies by workload. Typically a few messages per week.

Message and Data Rates

Message and data rates may apply. Simple Lyfe Stays does not charge you for text messages, but your mobile carrier may charge you for sending or receiving them depending on your plan. Contact your carrier if you have questions about your plan's messaging charges.

How to Get Help

Reply HELP to any message from us and we will respond with support information. You can also reach us any time at:

• Phone: (616) 384-9282
• Email: TheTeam@SimpleLyfeStays.com

How to Opt Out

Reply STOP to any message from us and you will be unsubscribed. You will receive one final message confirming that you have opted out, and we will not send you further texts from that program.

Opting out of texts does not cancel your reservation and does not end your working relationship with us. If you opt out, we will contact you by phone or email instead for anything time-sensitive, so please make sure we have a current email address for you.

To rejoin, reply START or contact us and ask to be re-enrolled.

Consent to receive text messages from Simple Lyfe Stays is specific to the program you opted into and is not transferable to any other messaging program.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Supported Carriers

Our messaging is supported on major U.S. wireless carriers. Carrier support and delivery can change without notice and is outside our control.

Privacy

Mobile information collected for text messaging is never sold or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for the full detail on how we handle your information, including the specific limits that apply to mobile opt-in data.

Changes to These Terms

We may update these terms from time to time. The current version is always posted on this page.

Contact Us

Simple Lyfe Stays
1652 Beaver Rd
Bitely, MI 49309
Phone: (616) 384-9282
Email: TheTeam@SimpleLyfeStays.com
Web: simplelyfestays.com

Last updated: August 11, 2026